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Message: <blockquote data-quote="Võ Công Hiếu" data-source="post: 26592" data-attributes="member: 623"><p><h3>Troubleshooting the General Error Issue on Epson XP241 Printer</h3><p></p><h4>Problem Description</h4><p>Hello, I acquired a key to leave my Epson XP241 chipless. However, after activating the product, my printer started throwing a general error. I have tried reinstalling the firmware, going back to the original, activating it again, but the issue persists.</p><p></p><h4>Request for Assistance</h4><p>Good day. What error exactly are you encountering? Please install WICReset, then press the `report` button and share a screenshot with data here for further analysis.</p><p></p><h4>User Feedback on the Issue</h4><p>Hi, I have the same problem. Please take a look at the attachments. The general error occurs immediately after sending the Activation Code and pressing the power button.</p><p></p><p>I always copy the information after the unlock process. Here is the data:</p><p>ID Code:</p><p>(noQt6AxoIU7QM3rdPt0+T3C6uJehOaOpuDugBGh8KwKEBbkjAx9UANRzWnzLRMX2Tnw5xiYq</p><p>UoV9FuO8h6JLtk2aRfibQCvsB/AKbLWPdlICkbDmmHl//zwPjiVOzobs4SyE3FLN1GFfSvIp</p><p>4h8KoXstrLr+NtB643QKlLT88xA=</p><p>Sa6+IpCew0+qb0MJUpcRyvOp04QDAAAAJgAAAOqXEk3A/Uko79H+Rx24XyeHurhJAAAAAOQA</p><p>AAB4AAAATwAAAO9wF99nkLNngFEuAAAAAAAAAAAARZ0URZ0URZ0URZ0UAgIAAK6n2voQ9TcN</p><p>zaGbBQAAAAAAAAAAdOwZA2AAAAA=)</p><p></p><p>Thanks in advance!</p><p></p><h4>Troubleshooting Steps</h4><p>According to the screenshot, the carriage cannot move. Try starting the printer without CISS to see if it clears the error. Check all possible causes from the error description.</p><p></p><p>I don't think the CISS installation during the unlock process is causing the issue, as the carriage was moving normally during the firmware update. If the issue persists after a reboot, consider restoring the original firmware to test if the unlock is affected.</p><p></p><h4>Additional Assistance Needed</h4><p>Please provide more details on what happens during the starting sequence or share a video if possible. Consider restoring the original firmware and reactivating the printer using the same procedure to identify if the issue is separate.</p><h2>Contact Admin</h2><p><strong>Whatsapp</strong>: <a href="https://wa.me/+84915589236" target="_blank">https://wa.me/+84915589236</a></p><p><strong>Telegram</strong>: <a href="https://t.me/nguyendangmien" target="_blank">https://t.me/nguyendangmien</a></p><p><strong>Mobile/Zalo</strong>: <strong>0915 589 236</strong></p><p><strong>Facebook</strong>: <a href="https://www.facebook.com/nguyendangmien" target="_blank">https://www.facebook.com/nguyendangmien</a></p></blockquote><p></p>

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